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little tricky to install but agood valueThis replaced a malfunctioning mode actuator in a 98 Silverado. The installation was "relatively" easy, but you would need to be a contortionist for it to be "easy". The location is under the dash on drivers side by right leg. After installation, testing showed it was working to direct air everywhere except the far right setting for defrost mode. It would not send any air to the defroster under the windshield. It would direct it to the floor (which is the mode just before defrost). So, floor and defrost were the same.I contacted Dorman customer service who advised me to disconnect battery for 10 minutes, reconnect the battery, then turn key to just before start for another 10 minutes to "reset" the actuator. They said if it didn't work the 1st time to try it a second time. After the first time, not much difference - maybe just a touch better. So, I did the procedure a 2nd time. This resulted in the mode moving past floor position to floor/defrost, but not all the way to defrost only.Dorman customer service told me there was nothing else to try and suggested returning it for a credit or replacement. Unfortunately, the return window had close a couple of months earlier, and Dorman told me there was nothing else they could do! I have used Dorman parts in the past with no issues, and am disappointed in their response to this problem. I'm sure it was just a defective part, but with their unwillingness to "make it right" I probably will choose another manufacturer in the future.DYI: perfect fit for my 1995 GMC K1500 (same as Chevy version).PART: Part same size/shape as original, with one exception. Main sleeve attached to gear was a metal/plastic combo on original, which I read and have experienced breaks easily due to both materials heating & cooling at different rates. New part is all plastic, which actually may prove an advantage and avoid this problem.INSTALL: Instructions provided vague, and trip to Dorman.com website did not help much. You see, this part is used a two different places on these pickups. MAKE CERTAIN to turn on key, then shut off all HVAC/fan controls, then remove key and REMOVE a battery cable (if you turn on HVAC/FAN during install, you will regret it (messes with alignment, and you will go nuts).1) MODE DAMPER (controls air to blow at floor/dash, defrost/combo). It's the one where your right foot is (just above and to the right of your throttle pedal). That one is easy - remove two bolts disconnect connector and off, reverse to install.2) TEMPERATURE DAMPER (controls mix of hot/cold air): Mine was of course this harder one, behind the ash tray part of the dash. For this, instructions say to "roll dash forward", which come to find out means take loose ENTIRE dash and move it forward to access.MUCH BETTER METHOD AVAILABLE. Simply remove glove compartment (open door, slide/remove cable on left side, squeeze-in back of glove box until it falls out toward you and lift whole assembly out (reverse to reinstall). Remove ashtray (open and squeeze-in back at sides). Now you have two open, but confined, access points to replace this damper part. You need a midget (small) socket set with 5/32 socket and long extension to remove the one bolt via ashtray. Next I used same socket and midget ratchet alone and remove second bolt, one click at a time. remember, I said SMALL access available. After skinning your knuckles, remove wire connector (pull tab on top/back up first to loosen). Now part comes out, and you question your sanity. Have patience, Grasshopper - go to your happy place. In my case, I had to make the sleeve match (the white plastic hollow hole at top of part's picture). New part was aligned differently, so simply took loose four screws and manually pulled out gear and turned until it's position matched the removed old part. IF you try part and it won't 'notch' into place, this is likely what you'll have to do as well. Once I did this, part 'notched' into place and I reinstalled bolts (tip----you may have to use tiny bit of tape to hold bolt in socket until you get it started in its hole). Finish by reinstalling ashtray, glovebox, and battery cable. Start vehicle, and check operation. Mine was golden, and trust yours will be, too.OVERALL: Part works great, price great, install saves hundreds in shop bills. Wonderful way to build character.I was getting a chatter noise when I turned on my keys. I thought it was my instrument panel. When i was working on replacing my evaporator I was looking at my vents and noticed the doors were vibrating a little back and fourth and not staying solid closed. So I ordered the actuator and it stopped the chattering and the door are solid with no movements.I normally only buy AC Delco OEM grade parts, but since this doesn't control anything important and the Delco one is double the price, I figured I'd give the Dorman a try. If it didn't work well I could return it to Amazon.My problem was that sometimes when I turned the air on it wouldn't come out the front vents but you could hear air making a loud whistling sound. This actuator controls which vents the air flows out of (feet vs front dash). Mine was basically getting stuck in between vents, so it was blowing inside the dash.Replacement was easy on my '96 Chevy C1500 Silverado. Three bolts and you can use a 5.5mm or 7/32 inch socket. On my factory Actuator connector there are two additional pins not present on this one. However, I guess they're not connected to anything because it fixed my problem of air not coming out of the front dash vents and all other functions work as they should. The hole that grips and turns the door is plastic as opposed to the original metal one. Of course I'd prefer metal over plastic but this isn't a mechanism that will see demanding conditions since it just moves a little door.Now there's no problem when I change the air flow direction dial on the A/C control panel. It does it silently as opposed to hearing a little gear running like it did previously when it functioned correctly.Exactly what i ordered. Works well so far.